Avidia Coach

Privacy Policy

Last updated: 15.01.2025

Protecting your personal data is important to us. This privacy policy informs you about how we process your data when using Coach Avidia.

Data Controller

Responsible for data processing is:

avidia.ai (a division of Netgen Switzerland AG)

Seestrasse 356, CH-8038 Zurich, Switzerland
hello@avidia.ai
+41 44 244 59 59
Data We Collect

We collect the following categories of personal data:

Directly Submitted Data

  • First and last name
  • Email address
  • Password (encrypted)
  • Profile picture (optional)
  • Organization affiliation

Automatically Collected Data

  • IP address (temporarily stored)
  • Browser and device information
  • Usage statistics
  • Cookies and similar technologies
Purpose of Data Processing
  • Providing and improving our coaching platform
  • Personalizing your learning experience
  • Communication about product updates
  • Analysis and improvement of our services
  • Compliance with legal obligations
Legal Basis

Processing is based on:

  • Your consent (Art. 6(1)(a) GDPR)
  • Contract performance (Art. 6(1)(b) GDPR)
  • Legal obligations (Art. 6(1)(c) GDPR)
  • Legitimate interests (Art. 6(1)(f) GDPR)
Third-Party Sharing

We use the following service providers:

  • Supabase (database hosting, EU)
  • OpenAI/Anthropic (AI services, with data processing agreements)
  • Vercel (hosting)
  • Google Analytics (analytics, anonymized)
Your Rights

You have the following rights regarding your data:

  • Access to stored data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise your rights, contact us at hello@avidia.ai. We process requests within 30 days.

Data Retention

We store your data only as long as necessary for the purposes or as required by legal retention periods.

Data Security

We implement technical and organizational measures to protect your data, including encryption, access controls, and regular security audits.

AI-Generated Content

Parts of our platform use artificial intelligence. AI-generated content is reviewed before publication, but errors may occur. We assume no liability for damages from relying on such content.

Supervisory Authority

For complaints, you can contact the relevant data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).